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Frequently asked

The questions everyone asks
before they book.

If yours isn't here, the fastest answer is a call or text to Vivian. She answers her own phone and usually gets back to you the same day.

How much does it cost?

$50 an hour, with a four-hour minimum. That's for Vivian and the van — not per person. The hours start when she picks you up and end when she drops you off.

How do I book?

Pick a time on Vivian's calendar through the Book page, or just call or text her at 916-804-1713. She answers her own phone, so you'll be talking to the person who'll be driving you.

How many people can come?

Vivian's van comfortably seats up to 6, and we can accommodate groups of up to 12 — just let her know your group size when you book.

Do you do airport transfers?

Yes — airport runs are a big part of what Vivian does. She picks up and drops off at San Francisco (SFO), San Jose (SJC), Sacramento (SMF), Oakland (OAK), Concord (CCR), Santa Rosa (STS), and the Napa County Airport (APC). No rideshare surge, no waiting line — just a clean van and a friendly driver.

Where do you drive?

All around Napa Valley wine country — Napa, Yountville, St. Helena, Calistoga — plus Santa Rosa, Healdsburg, and the surrounding area, along with airport runs to and from the seven airports above.

Can you help plan where we go?

Vivian knows the valley and 500+ wineries, so she's happy to share suggestions and get you to the places you'll love. You tell her where you'd like to go, and she'll drive you there comfortably and on time.

Do you drink with us?

Never on the job. Vivian stays completely sober so you can relax and enjoy yourself — that's the whole point of having a driver.

Are you licensed?

Yes. Vivian operates under California business license #GNB32006-28869. Both vans are also available through UberComfort and UberXL.

How do I pay?

Vivian will go over payment with you when you book or when she confirms your day — just call or text her with any questions.

Still have a question?

Call or text Vivian at 916-804-1713 — she's happy to help and answers her own phone.

Call Vivian